FAQ

Here you will find frequently asked questions and answers.

To make a return please contact support@neverbeaverage.com. In this communication, it is important that you tell us what was wrong with your order and what you want us to do about it.

A return per order costs SEK 59. On a return, you can choose how you want your money. We offer gift cards in our online store and money back in the account.

We will process your return within 7 working days of receiving it. The refund is made in the same way as your original payment and appears in your account within 2-4 banking days after the refund has been processed.

To make a switch please contact support@neverbeaverage.com. All changes on Never Be Average is FREE 

We will process your return within 7 working days of receiving it. The refund is made in the same way as your original payment and appears in your account within 2-4 banking days after the refund has been processed.

We have a 30-day buy-back period on all our products.

Please send us an email at support@neverbeaverage.com as soon as possible so that we can hopefully correct the information before your order has been packed.

Usually it takes 1-3 days in domestic condition. 2-5 days in Scandinavia.  

If your package is not collected, it will automatically be returned to us. Contact support@neverbeaverage.com and wait for a response. You will be charged the regular shipping cost of SEK 59 for the return shipping.

The order confirmation is usually sent out within an hour after the order is placed, but it can sometimes end up in your junk mail. If it has not appeared, you are welcome to contact us at support@neverbeaverage.com

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